Refund Policy

  1. Without waiving any of its other rights under this Agreement, MyLightHost offers to its Customers a 30-day money back guarantee on fees for hosting services. If for any reason you cancel your account within thirty (30) days starting from the day MyLightHost dispatch your welcome email including your account information or the day you place the order with us, whichever comes first. MyLightHost will refund your money with no questions asked; provided, however, that you have never previously obtained a refund under the 30-Day Guarantee. If you have ever previously obtained a refund under the 30-Day Guarantee, your account will be canceled, but no money will be refunded to you.

  2. Changes to your service, including, but not limited to, adding new services, removing services, or changing the type of hosting plan you have do NOT make you eligible for an additional 30-Day Guarantee. The 30-Day Guarantee applies to your first order of Web hosting services from MyLightHost and does not apply to any changes to your service at any time.

  3. Our refund policy does not apply to any additional items or services, this includes but not limited to Domain Registration, Domain Parking services, dedicated servers, virtual private servers and overage fees.